How to Book Vehicle Inspection in Kenya Online via NTSA eCitizen 

What Is Vehicle Inspection in Kenya?

Vehicle inspection is a mandatory safety and compliance check conducted by NTSA (National Transport and Safety Authority). It ensures vehicles on Kenyan roads meet safety, environmental, and legal standards.

Inspection is required for:

• Annual vehicle inspection

• Change of vehicle ownership

• Registration of PSV vehicles

• Vehicles imported into Kenya

• Vehicles ordered for inspection by NTSA or police

📌 You cannot inspect a vehicle without booking online first.

Requirements Before Booking Vehicle Inspection

Before you begin, make sure you have:

✔ An active eCitizen account ✔ Vehicle registration number ✔ Vehicle logbook (original or copy) ✔ Mobile phone for payment (M-Pesa) ✔ Access to a printer (or cyber café)

How to Book Vehicle Inspection in Kenya via eCitizen (NTSA Portal)

Follow these steps carefully 👇

Step 1: Log in to eCitizen

Visit 👉 https://ntsa.ecitizen.go.ke/

• Log in using your eCitizen username and password

• If you don’t have an account, create one first

Step 2: Access the NTSA Service Portal

• Click on “New NTSA Portal”

• You will be redirected to NTSA services dashboard

Step 3: Navigate to Motor Vehicle Services

• Click on “Motor Vehicle”

• Select “View”

• Choose “Motor Vehicle Services”

Step 4: Select Inspection Type

Choose the appropriate inspection type, such as:

• Annual vehicle inspection

• PSV inspection

• Re-inspection

• Change of ownership inspection

Select the vehicle registration number linked to your account.

Step 5: Pay the Vehicle Inspection Fee

• The standard inspection fee is Ksh 1,050

• Payment methods include:

  • M-Pesa

  • Bank transfer (where available)

Once payment is successful, the system will unlock booking options.

Step 6: Book Inspection Center and Date

• Click “Book Now”

• Select your preferred inspection center

• Choose an available date

📌 Slots are limited — book early to avoid delays.

Step 7: Download and Print Booking Documents

• Go to Application History

• Download the inspection booking slip

• Download the payment receipt

• Print both documents

What to Carry to the Inspection Center

On the inspection day, carry:

✔ Printed booking slip ✔ Payment receipt ✔ Vehicle logbook ✔ The vehicle itself (clean and roadworthy)

Failure to present documents may lead to rejection.

What Happens During Vehicle Inspection?

NTSA officers will check:

• Brakes and steering

• Lights and indicators

• Tyres and suspension

• Emissions and exhaust

• Chassis and body condition

• Engine number and chassis number

The process usually takes 30–60 minutes, depending on traffic.

If Your Vehicle Fails Inspection

Don’t panic — it happens.

Re-Inspection Rules:

• You get 13 days to fix the issues

• Re-inspection is FREE within this period

• Only failed items are rechecked

Missing the 13-day window may require fresh payment.

Validity of Vehicle Inspection Results

• Results are updated in the NTSA mobile app

• Inspection status reflects on NTSA systems

• Validity depends on inspection type

Common Mistakes to Avoid

❌ Booking the wrong inspection type ❌ Waiting until the last minute ❌ Forgetting to print booking slip ❌ Arriving with unresolved mechanical issues

Frequently Asked Questions

How much does car inspection cost in Kenya?

The standard NTSA inspection fee is Ksh 1,050.

Can I walk into an inspection center without booking?

No. All inspections must be booked online via eCitizen.

Can someone else take my car for inspection?

Yes, as long as they carry the required documents.

Final Thoughts

Booking a vehicle inspection in Kenya is now fast, transparent, and fully online through the NTSA eCitizen portal. Once you understand the steps, the process takes less than 10 minutes to complete.

If you’re unsure or don’t want to deal with the process yourself, professional cyber services can help you book, print, and prepare correctly.

👉 Need help with NTSA bookings, logbook services, smart DL, or eCitizen issues?

Visit www.cyberkenya.co.ke or WhatsApp us on 0713181110 for fast, reliable assistance.

Drive safe. Stay compliant.