How to Book Vehicle Inspection in Kenya Online via NTSA eCitizen
How to Book Vehicle Inspection in Kenya Online via NTSA eCitizen
Booking a motor vehicle inspection in Kenya is now 100% online through the eCitizen NTSA Service Portal. No more guesswork, brokers, or endless queues. If you own a car, matatu, pickup, or commercial vehicle, this process is mandatory — and surprisingly easy when you know the steps.
This guide breaks down how to book a car inspection online in Kenya, including fees, requirements, re-inspection rules, and common mistakes to avoid.
Vehicle inspection is a mandatory safety and compliance check conducted by NTSA (National Transport and Safety Authority). It ensures vehicles on Kenyan roads meet safety, environmental, and legal standards.
Inspection is required for:
Annual vehicle inspection
Change of vehicle ownership
Registration of PSV vehicles
Vehicles imported into Kenya
Vehicles ordered for inspection by NTSA or police
📌 You cannot inspect a vehicle without booking online first.
Before you begin, make sure you have:
✔ An active eCitizen account ✔ Vehicle registration number ✔ Vehicle logbook (original or copy) ✔ Mobile phone for payment (M-Pesa) ✔ Access to a printer (or cyber café)
Follow these steps carefully 👇
Visit 👉 https://ntsa.ecitizen.go.ke/
Log in using your eCitizen username and password
If you don’t have an account, create one first
Click on “New NTSA Portal”
You will be redirected to NTSA services dashboard
Click on “Motor Vehicle”
Select “View”
Choose “Motor Vehicle Services”
Choose the appropriate inspection type, such as:
Annual vehicle inspection
PSV inspection
Re-inspection
Change of ownership inspection
Select the vehicle registration number linked to your account.
The standard inspection fee is Ksh 1,050
Payment methods include:
M-Pesa
Bank transfer (where available)
Once payment is successful, the system will unlock booking options.
Click “Book Now”
Select your preferred inspection center
Choose an available date
📌 Slots are limited — book early to avoid delays.
Go to Application History
Download the inspection booking slip
Download the payment receipt
Print both documents
On the inspection day, carry:
✔ Printed booking slip ✔ Payment receipt ✔ Vehicle logbook ✔ The vehicle itself (clean and roadworthy)
Failure to present documents may lead to rejection.
NTSA officers will check:
Brakes and steering
Lights and indicators
Tyres and suspension
Emissions and exhaust
Chassis and body condition
Engine number and chassis number
The process usually takes 30–60 minutes, depending on traffic.
Don’t panic — it happens.
You get 13 days to fix the issues
Re-inspection is FREE within this period
Only failed items are rechecked
Missing the 13-day window may require fresh payment.
Results are updated in the NTSA mobile app
Inspection status reflects on NTSA systems
Validity depends on inspection type
❌ Booking the wrong inspection type ❌ Waiting until the last minute ❌ Forgetting to print booking slip ❌ Arriving with unresolved mechanical issues
The standard NTSA inspection fee is Ksh 1,050.
No. All inspections must be booked online via eCitizen.
Yes, as long as they carry the required documents.
Booking a vehicle inspection in Kenya is now fast, transparent, and fully online through the NTSA eCitizen portal. Once you understand the steps, the process takes less than 10 minutes to complete.
If you’re unsure or don’t want to deal with the process yourself, professional cyber services can help you book, print, and prepare correctly.
👉 Need help with NTSA bookings, logbook services, smart DL, or eCitizen issues?
Visit www.cyberkenya.co.ke or WhatsApp us on 0713181110 for fast, reliable assistance.
Drive safe. Stay compliant.