Useful things to know
Guides and tips on online services, business and careers in Kenya.
How to register for SHA (Social Health Authority)
SHA replaced NHIF. Here's how to register yourself and your family.
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How to apply for a Certificate of Good Conduct on eCitizen
Many jobs ask for it. Here's how to apply online and what to expect.
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How to register a business name in Kenya
The steps, what you'll need and where people usually get stuck.
ReadAGPO: what it is and who can apply
30% of government tenders are reserved for youth, women and PWDs. Here's how AGPO works.
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7 CV mistakes that cost Kenyan job seekers interviews
Small changes that make a big difference to whether you get called.
ReadHow to apply for government jobs online
PSC, county boards and TSC — how online applications work.
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Does a small business in Kenya really need a website?
Honest answer: it depends. Here's how to decide.
ReadWhat makes a good logo for a small business
Simple rules that help your logo work on a signboard and a phone screen.
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5 practical ways to use ChatGPT in your small business
Real everyday uses — no tech skills needed.
ReadPortal says your file is too large? Here's what to do
How to shrink photos and PDFs to fit eCitizen, KUCCPS and job portal limits.
ReadHow to reduce your SHA payment online (step by step)
Your SHA amount is too high? Here's how the review works on *147# and the SHA portal, and what to prepare first.
ReadHow is the SHA premium calculated?
Why two people with similar jobs can pay very different SHA amounts — salaried versus informal earners explained.
ReadSHA premium reduction: requirements and what to prepare
A short checklist so your SHA review request goes through the first time.
ReadHow to update your SHA phone number
Lost your old line? Here's how to get your new number linked to SHA so you can log in and receive codes.
ReadHow to add your spouse and children to SHA
Add beneficiaries so your family is covered under your SHA account — with the details SHA asks for.
ReadSHA registration problems and how to fix them
ID not found, SHA number not found, account not working — the common errors and what usually causes them.
ReadHow to check if your SHA cover is active
Hospital says you're not eligible? Here's how to check your SHA status and what usually makes cover inactive.
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How to reset your KRA iTax password or change your email
Locked out of iTax, or the reset link goes to an old email? Here's what to do in each case.
ReadHow to check if a KRA PIN is valid
Use KRA's official PIN Checker to confirm a PIN is genuine — and why no other website can do it for you.
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How to register for NSSF online and get your number
NSSF registration on the self-service portal: what you need and the steps.
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NTSA vehicle inspection: requirements and what to prepare
What to carry, what the inspectors check and how to avoid failing your motor vehicle inspection.
ReadHow much does business registration cost in Kenya?
Business name vs limited company, the official BRS fee and the extra costs people forget.
ReadHow to apply for a Kenyan passport online
Passport application on eCitizen: documents, photo rules and the biometrics appointment.
ReadHELB loan application: a step-by-step guide
First-time and subsequent HELB applications — what to prepare so your loan isn't delayed.
ReadKUCCPS course application and revision: how it works
Choosing courses, checking cut-offs and revising choices on the KUCCPS portal.
ReadPassport photo requirements for Kenyan online applications
Size, background and file limits — so eCitizen, job and school portals accept your photo.
ReadHow to start an online business in Kenya: a practical start
From a WhatsApp catalogue to registration and a simple website — the steps in the right order.
ReadHow to appeal your SHA premium if it's too high
Got an SHA amount that doesn't match your income? Here's how the appeal works and what to prepare.
ReadSHA Punguza Malipo: how to reduce your SHA payment online
What 'Punguza Malipo' means, who it's for, and how to ask for a lower SHA contribution.
ReadHow to pay your SHA contribution and confirm it went through
Pay SHA the right way and avoid payments that never reflect.
ReadKRA PIN registration: a simple step-by-step guide
Get your KRA PIN on iTax, what you need, and the mistakes that cause delays.
ReadCan you register for a KRA PIN on your phone?
Yes — here's how to do it from a smartphone browser, and what phone services KRA offers.
ReadForgot your KRA PIN? How to recover it
Find your PIN, reset your iTax password, or update the email linked to your account.
ReadHow to get a KRA Tax Compliance Certificate (TCC)
Needed for tenders, jobs and licences. Here's how to apply and why it gets rejected.
ReadNSSF registration via phone: what you need to know
Register for NSSF and check your statement without visiting an office.
ReadHow to book a vehicle inspection with NTSA
Booking steps on eCitizen, what to bring, and how to avoid a failed inspection.
ReadCommon eCitizen problems and how to fix them
Can't log in, no OTP, payment not showing? Quick fixes for the usual issues.
ReadWhat is a CR12 and how do you get one?
The company document banks and tenders keep asking for, explained simply.
ReadSimple ways to sell more on WhatsApp Business
Catalogue, quick replies and status — small changes that make you look professional.
ReadHow to get an M-Pesa Till number for your business
Buy Goods Till or Paybill? What each one is for, what you need, and how to apply.
ReadHow to write a cover letter that gets read
Short, clear and written for the job. A simple layout you can copy.
ReadPortal only accepts JPG? Turn your PDF into a photo
Some forms want a JPG, not a PDF. Here's how to convert it on your phone, for free.
Read5 common online scams in Kenya and how to spot them
Fake jobs, fake M-Pesa messages and 'KRA refunds'. Simple checks that keep your money safe.
ReadJinsi ya kujisajili SHA kwa simu
Hatua rahisi za kujisajili na Social Health Authority ukitumia simu yako.
ReadJinsi ya kuongeza mke, mume au watoto kwenye SHA
Wategemezi wako wanaweza kutumia bima yako ya SHA. Hivi ndivyo unavyowaongeza.
ReadHow to check your SHA contributions
Not sure your SHA payments went through? Here's how to see what's been recorded.
ReadFiling your KRA return with a P9 form
Employed? You can't file nil. Here's how to file using the P9 your employer gives you.
ReadHow to check your NSSF statement
See whether your employer has been sending your NSSF deductions.
ReadHow to transfer a car logbook on eCitizen
Buying or selling a car? Both buyer and seller must finish the transfer on the NTSA portal.
ReadHow to check your SHA registration status in Kenya
Find out if you are registered with SHA, using *147# or the official SHA portal — and what to do if you are not.
ReadSHA appeal taking too long? What you can do
You asked SHA to review your contribution and nothing has changed. Here's how to follow up the right way.
ReadJinsi ya kupunguza malipo ya SHA (Punguza Malipo)
Unalipa SHA pesa nyingi kuliko mapato yako? Hivi ndivyo unavyoweza kuomba SHA ikague kiasi chako.
ReadHow to file KRA tax returns online on iTax
Nil return or employment return? Here's how to know which one you need and how to file it on iTax.
ReadCanva Pro in Kenya: what you get and how to start
Is Canva Pro worth it for a Kenyan business, student or creator? Free vs Pro, how to pay, and safer ways to get it.
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