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Cyber Kenya

SHA · 3 min read

SHA premium reduction: requirements and what to prepare

A short checklist so your SHA review request goes through the first time.

SHA premium too high?

Cyber Kenya appeals your SHA premium to KSh 6,000 per year.

Want to understand how the process works? Continue reading below.

SHA premium reduction: requirements and what to prepare — SHA guide by Cyber Kenya

A review request is simple, but missing details are the main reason people get stuck. Get these ready first.

Checklist

  • National ID (original or clear photo)
  • The phone line you registered SHA with, working and in your name
  • Your current SHA monthly amount
  • List of household members and their ages
  • Honest household income estimate
  • Spouse's ID and children's birth certificate numbers, if they're on your account

Before you submit

  • Make sure no one else has already submitted a request for you
  • Have airtime or data so the session doesn't drop
  • Write down every answer you give

Tip: If your line is not in your name, update that first. Many SHA steps send a code to the registered number.