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Cyber Kenya

SHA · 4 min read

SHA Punguza Malipo: how to reduce your SHA payment online

What 'Punguza Malipo' means, who it's for, and how to ask for a lower SHA contribution.

SHA premium too high?

Cyber Kenya appeals your SHA premium to KSh 6,000 per year.

Want to understand how the process works? Continue reading below.

SHA Punguza Malipo: how to reduce your SHA payment online — SHA guide by Cyber Kenya

'Punguza Malipo' simply means 'reduce payment'. It's how many Kenyans describe asking SHA to lower their monthly contribution.

Who should consider it

  • Casual workers whose income changes month to month
  • People who lost a job or a business
  • Households whose details were captured wrongly
  • Anyone paying more than the income they declared

How to go about it

  1. 1Dial *147# or open the official SHA portal.
  2. 2Log in with your ID and registered phone number.
  3. 3Open your contribution details.
  4. 4Choose the review / appeal option and update your details.
  5. 5Submit and keep the confirmation message.

Tip: Be truthful. SHA may verify the information, and wrong details can cause bigger problems later.