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Cyber Kenya

SHA · 3 min read

How to check your SHA contributions

Not sure your SHA payments went through? Here's how to see what's been recorded.

Need help with your SHA payment?

Prefer to handle it yourself? The guide continues below.

Get SHA Help on WhatsApp
How to check your SHA contributions — SHA guide by Cyber Kenya

Hospitals check if your SHA is active before they treat you. It helps to confirm your payments are recorded before you need them.

Ways to check

  • Dial *147# and pick the option to check your status
  • Log in to the SHA portal and open your contributions
  • Keep your M-Pesa messages for every payment

If a payment is missing

  1. 1Find the M-Pesa message for that payment.
  2. 2Confirm you used the right Paybill and account (your ID number).
  3. 3Take the message to an SHA office or send it to us to follow up.

Tip: Contact Cyber Kenya on WhatsApp for the current assistance fee.