Skip to content
Cyber Kenya

SHA · 3 min read

How to pay your SHA contribution and confirm it went through

Pay SHA the right way and avoid payments that never reflect.

Need help with your SHA payment?

Prefer to handle it yourself? The guide continues below.

Get SHA Help on WhatsApp
How to pay your SHA contribution and confirm it went through — SHA guide by Cyber Kenya

The most common SHA payment problem isn't paying — it's paying to the wrong account number so the money never shows up.

Before you pay

  • Confirm your current amount on *147# or the SHA portal
  • Get the official paybill and account format from SHA's official channels
  • Use your ID number exactly as SHA asks

After you pay

  1. 1Keep the M-Pesa confirmation SMS.
  2. 2Wait a little, then check your SHA balance again.
  3. 3If it hasn't reflected after a few days, contact SHA with the M-Pesa code.

Tip: Never pay SHA through a personal number or an unofficial till.