SHA help desk
Cover your family under your SHA account.
You can add your spouse and children as beneficiaries so they use your SHA cover. We help you add them correctly.
Message us and we'll confirm what to send. Any official fee is paid separately.
What we help with
- Adding a spouse
- Adding children
- Checking who's already listed
- Removing or correcting a wrong dependant
What to prepare
- Your National ID and SHA phone number
- Spouse's ID number
- Children's birth certificate numbers
How it works
- 1
Message us on WhatsApp and say what's wrong.
- 2
We check your SHA account with you.
- 3
We make the request on *147# or the official SHA portal.
- 4
We confirm what changed and what to watch for.
Want us to handle it for you?
We help you add dependants to your SHA account.
✓ Online help across Kenya · ✓ WhatsApp support · ✓ Clear requirements before we start
About fees: SHA does not charge for registration, updates or reviews. Our fee is only for the assistance. Contributions are paid to SHA directly.
Common mistakes to avoid
- Adding a child without a birth certificate number
- Spouse registered separately as a principal member
- Typing ID or certificate numbers wrongly
Check it yourself: SHA official site (sha.go.ke)
Helpful reading
How to add your spouse and children to SHA
Add beneficiaries so your family is covered under your SHA account — with the details SHA asks for.
ReadJinsi ya kuongeza mke, mume au watoto kwenye SHA
Wategemezi wako wanaweza kutumia bima yako ya SHA. Hivi ndivyo unavyowaongeza.
ReadHow to register for SHA (Social Health Authority)
SHA replaced NHIF. Here's how to register yourself and your family.
ReadHow to reduce your SHA payment online (step by step)
Your SHA amount is too high? Here's how the review works on *147# and the SHA portal, and what to prepare first.
ReadQuestions people ask
Cyber Kenya is an independent service provider and is not affiliated with any government agency. Prices shown are our service fees and may vary with the complexity of your request.
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SHA registration
Register yourself on SHA correctly the first time.
Ready to get started?
Talk to Cyber Kenya on WhatsApp about your add spouse & dependants to sha. We'll tell you what to send and the fee before we start.