Useful things to know
Guides and tips on online services, business and careers in Kenya.

How to reduce your SHA payment online (step by step)
Your SHA amount is too high? Here's how the review works on *147# and the SHA portal, and what to prepare first.
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How is the SHA premium calculated?
Why two people with similar jobs can pay very different SHA amounts — salaried versus informal earners explained.
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SHA premium reduction: requirements and what to prepare
A short checklist so your SHA review request goes through the first time.
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How to update your SHA phone number
Lost your old line? Here's how to get your new number linked to SHA so you can log in and receive codes.
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How to add your spouse and children to SHA
Add beneficiaries so your family is covered under your SHA account — with the details SHA asks for.
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SHA registration problems and how to fix them
ID not found, SHA number not found, account not working — the common errors and what usually causes them.
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How to check if your SHA cover is active
Hospital says you're not eligible? Here's how to check your SHA status and what usually makes cover inactive.
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How to appeal your SHA premium if it's too high
Got an SHA amount that doesn't match your income? Here's how the appeal works and what to prepare.
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SHA Punguza Malipo: how to reduce your SHA payment online
What 'Punguza Malipo' means, who it's for, and how to ask for a lower SHA contribution.
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How to pay your SHA contribution and confirm it went through
Pay SHA the right way and avoid payments that never reflect.
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Jinsi ya kujisajili SHA kwa simu
Hatua rahisi za kujisajili na Social Health Authority ukitumia simu yako.
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Jinsi ya kuongeza mke, mume au watoto kwenye SHA
Wategemezi wako wanaweza kutumia bima yako ya SHA. Hivi ndivyo unavyowaongeza.
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How to check your SHA contributions
Not sure your SHA payments went through? Here's how to see what's been recorded.
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How to check your SHA registration status in Kenya
Find out if you are registered with SHA, using *147# or the official SHA portal — and what to do if you are not.
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SHA appeal taking too long? What you can do
You asked SHA to review your contribution and nothing has changed. Here's how to follow up the right way.
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Jinsi ya kupunguza malipo ya SHA (Punguza Malipo)
Unalipa SHA pesa nyingi kuliko mapato yako? Hivi ndivyo unavyoweza kuomba SHA ikague kiasi chako.
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